• LinkedIn Social Icon
  • Twitter Social Icon
  • Instagram Social Icon

© 2017 by Riello Construction    Tel: 020 8458 7222     E: info@rielloconstruction.co.uk

Riello's helpdesk operation is administered and supervised by a dedicated helpdesk team providing 24hr coverage,365 days per year. This is backed up with the support of our bespoke customer relationship management software to ensure our fully qualified, directly employed tradespeople provide a service that can be depended on - with response times geared to your business.

HELPDESK
Our service
How we can help

We understand the importance of keeping your business running, our ability to react and fulfil your planned requirements to allow you continuity will always be a priority to us.

As a multi-disciplined company with specialised dedicated teams, we are ready to carry out your planned and reactive maintenance, we are just a phone call away.

 

Helpdesk Key Points

  • 24 hour coverage, 365 days per year

  • Customer services excellence

  • Handyman Regime Management

  • Compliance Scheduling

  • Accurate and timely management reporting

  • 24/7 telephone/email coverage

  • Batching of non-urgent works to eliminate costly reactive maintenance

  • Management of all planned maintenance schedules

  • Management of job closedowns

  • Operational issue reports

  • Bespoke customer relationship management system

Whatever the requirement, Riello carry out these works with the minimum of fuss, always remembering you are running a business. We are discreet, tidy and efficient to enable your business to run with minimal disruption at all times.

To find out more please contact us on 020 8458 7222 or email info@rielloconstruction.co.uk or alternatively complete the enquiry box below and one of our team will get straight back to you.

Request a quote or call back

 "Your One Stop Solution"

For all your building and maintenance requirements

RIELLO

OFFERING YOU THE BEST SOLUTION FOR YOUR BUSINESS. 

Riello continually look to build on the solid foundation we have created. Established in 2004 we have built a trusted reputation through hard work, dedication and delivering perfect results, time and time again for our satisfied clients.

Our experience allows us to provide a range of services to get your business running efficiently and within budget.  Our teams of  professionals have the breadth and depth of knowledge to deliver a high quality frontline service and to deliver their work with both pride and passion. 

"We will tailor a solution to each client"

 

Our operation is administered, supervised and provides 24 hour coverage, 365 days per year by a dedicated office team of helpful staff. This combined with our state of the art bespoke customer relationship management software ensures that our fully qualified, directly employed tradespeople, provide a service that can be depended on - with response times geared to YOUR business.

ALWAYS OPEN
FOR YOU
RELIABLE, COST EFFICIENT, EFFECTIVE

Whether you require a 4 hour, same day, 24 hour, 3 day, 5 day or 7 day response, or a planned schedule of regular maintenance checks we are here for you. We respond to your requests immediately ensuring your disruption is minimal and more importantly to get you up and running as soon as possible to minimise any losses for you.

PROFESSIONALLY QUALIFIED

Our dedicated teams are qualified in different disciplines enabling a cross section of trades and specialists in all areas to address whatever issue you may have. From refurbishing dilapidated or outdated buildings to working in sensitive environments we are capable of delivering an end product on time and in budget.

AREAS OF OPERATION
MAKE AN ENQUIRY
REQUEST A QUOTE

EDUCATIONAL PROPERTY

Offering a complete range of services  to cover all planned and reactive maintenance requirements covering London and surrounding areas. To meet your budget 

INDUSTRIAL PROPERTY

Offering a complete range of construction services  to cover all planned and reactive maintenance requirements covering London and surrounding areas. To meet your budget 

COMMERCIAL & RETAIL PROPERTY

Offering a complete range of services  to cover all planned and reactive maintenance requirements covering London and surrounding areas. To meet your budget 

HEALTHCARE PROPERTY

Offering a complete range of construction services  to cover all planned and reactive maintenance requirements covering London and surrounding areas. To meet your budget